1. Introduction

Thank you for shopping at BB Blossom Organic (“we,” “our,” “us”). We strive to ensure that you are completely satisfied with your purchases. If you are not entirely satisfied with your order, we’re here to help.

2. Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must meet the following criteria:

• It must be unused and in the same condition that you received it.
• It must be in the original packaging.
• It must have the receipt or proof of purchase.

3. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

4. Exchanges

If you need to exchange an item for the same item, send us an email at contact@bblossomorganic.com and send your item to:

Address:
পাঠানটুলি, Chittagong, Bangladesh

5. Return Process

To return your product, please follow these steps:

1. Contact Us: Reach out to our customer service team at contact@bblossomorganic.com or call us at +880 1817325441 to initiate a return.
2. Provide Details: Include your order number, item(s) you wish to return, and the reason for the return.
3. Ship the Item: Once your return is approved, send the item(s) to our address mentioned above. Please ensure that the item is securely packaged to prevent damage during transit.

6. Conditions for Returns

• Non-Returnable Items: Certain types of items cannot be returned, including perishable goods, personal care products, and intimate or sanitary items.
• Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately so we can resolve the issue promptly.

7. Shipping Costs

You will be responsible for paying your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

8. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.

If you’ve done all of this and still have not received your refund, please contact us at contact@bblossomorganic.com.

9. Contact Us

If you have any questions about our Return Policy, please contact us: